Kurt Marko; Creating the Omnichannel Customer Experience
Published by: 7 Customer, Inc
The nexus of mobile, social, cloud and big data is radically reshaping customer experience. This article by Kurt Marko, editor-at-large for Information Week and Network Computing, explores how Big Data, Predictive Analytics and Real-time Decisioning improve customer experience for multi-platform, mobile and social consumers.
Read this article and learn:
- The trends and opportunities for omnichannel CX
- Implications for business executives
- How real-time predictive analytics transforms the multi-platform, mobile, social customer experience
Log in to download this free Whitepaper
Submit details to download this free Whitepaper
This will only be used to quickly provide signup information and will not allow us to post to your account or appear on your timeline.