How online food businesses can enhance digital customer experience post-Covid-19

Due to the ongoing COVID-19 pandemic, rates of online grocery and takeout orders have doubled as many parts of the world have suspended or reduced movement to curb the spread of the virus.

Given the current state of the world, now seems like a good time to start an online food business. At the same time, such a business isn’t guaranteed to succeed just because of the pandemic but is dependent on other factors, one of which is the digital customer experience.

The digital...