Interactive video: A powerful engagement tool for every step of the digital customer journey

As colder and darker weather is upon us—the perfect time for cosying up on the sofa to watch a movie—I’m reminded of a very memorable experience that took place in my living room not too long ago. I was sitting down with my laptop to watch a favourite show. It was dark outside and I was alone at home.

The adverts came on…all normal so far, but then a gripping ad for an upcoming movie came on. It was not the sight of the alien bursting from its cocoon, or the...