Customer, interrupted: Second-guessing digital marketing’s most effective tactic

Most sensible marketers — and everyone but the worst of the worst — left pop-up windows behind ages ago. While that move was welcome news to, well, everybody, similarly intrusive tactics still exist in modern marketing playbooks.

While interruptive tactics can be effective, marketers must first weigh short-term benefits with long-term costs. Full-screen overlays, modal windows, and interstitials, for example, could do more harm than good. They might be highly visible, but they can damage the...

By Sean Schroeder, 30 July 2018, 0 comments. Categories: Advertising, Best Practice, Customer Experience.

How uniting marketing and IT can help your company progress

I have a confession: I'm a marketer, but I haven’t always been a fan of marketing. I’d go so far as to say I once liked marketers slightly more than used-car salesmen. Slightly.

Marketers, like many a used car salesman, have the perception of being tone-deaf and “always on.” My perception was no different, and it seems the same was true for Jay Acunzo, a marketer who went so far as to name his blog Sorry for Marketing.

It wasn’t...

By Sean Schroeder, 22 August 2017, 1 comment. Categories: Advertising Technology, Campaigns, Content Marketing.