Deloitte: subscriptions per household to increase 20% as SVOD and OTT competition increases

Deloitte is predicting that the number of online subscriptions held by the average will jump in 2018 as more companies launch their won subscription-based services.

The professional services company estimates that the total number of online subscriptions, as well as the average number of subscriptions per individuals and households will grow by around 20% in the coming year.

While the majority of these will continue to be for SVOD and music (which currently take up the biggest share of subscriptions), the...

By Colm Hebblethwaite, 17 January 2018, 0 comments. Categories: Content Marketing, Video & Audio Marketing.

VR’s hidden secret: it’s a real-time content solution

The love affair between marketing and virtual reality (VR) has been blossoming for a fair few years now. So much so that these days it’s not uncommon to see VR included in a campaign brief.

Although VR may be high on the wishlist, not every brand can afford it. Or at least, that’s what they think. And yet VR is harbouring a salient but untapped secret: it can be used as a near-instantaneous content solution that, far from draining budgets, enhances long-term ROI.

For a seductive new channel...

By Mark Miles, 17 January 2018, 0 comments. Categories: Content Marketing.

Instagram cements its place as an influencer marketing hotspot in 2017


Influencer marketing really came into vogue in 2017. While the principle of utilising famous people to sell your products is nothing new, the concept has undergone a major evolution in the last few years as it merged with social media.

Instagram has positioned itself right at the heart of this growing section of digital marketing. As a mainly picture-based network with around 800 million users (as of September 2017),...

By Colm Hebblethwaite, 16 January 2018, 1 comment. Categories: Advertising, Social Media Marketing.

The power of personalisation in improving in-store engagement

Do you remember Coca Cola’s ‘Share a Coke’ campaign a few years ago? It featured personalised labels, so you could buy a bottle which – literally – had your name on it.  It was a massive success – even helping boost sales in the US for the first time in over a decade.

Heinz went down a similar route with its personalised ketchup labels service and its Get...

By David Buckingham, 16 January 2018, 0 comments. Categories: Personalised Marketing.

Imagery integral to the buying process for majority of consumers

According to an analysis of YouGov consumer data by martech company Pure360 shows that the importance of imagery when it comes to the purchasing process.

YouGov polled 2045 adults and found that 53% think that images grab their attention more than headlines. 61% expected marketing messages to include photos or images.

In fact, 62% of respondents said that they would not buy from a brand unless they can see the product being sold in its entirety. The choice of imagery is important too, with 54% saying that...

By Colm Hebblethwaite, 15 January 2018, 0 comments. Categories: Branding, Social Media Marketing.

Media intelligence: understanding the true meaning of press coverage and social sentiment

Today, organizations have more data at their fingertips than ever before and it’s influencing how they conduct business across the board. From identifying new product opportunities to potential new customers, data is becoming increasingly essential in both business and marketing efforts.

However, this rapid influx of information can be a double-edged sword making it essential to identify and analyze the right type of information. Communicators are now faced with the complex challenge of not only...

Facebook announces big changes to its news feed

Facebook chief Mark Zuckerberg has announced a major change of focus for the social media giant’s news feed. In a post on his personal Facebook page, Zuckerberg said that posts from businesses, brands and media will carry less weight.

Instead, the company will look to give prominence to content that encourages “meaningful interactions between people” such as conversations between friends and families. The changes are due to begin appearing in user’s feeds over the coming...

By Colm Hebblethwaite, 12 January 2018, 1 comment. Categories: Social Media Marketing.

How AI will revolutionise personalisation

AI has arrived, and it’s quickly transforming the world as we know it.

If AI’s effect on marketing had to be summarised in a sentence, it would probably be: ‘AI will bridge the gap between the customers and salesman’. The array of information now available due to AI will make it easier to guide your customer’s behaviour in desired ways.

Research by psychologist Barry Schwartz has revealed that...

By Philippe Aime, 12 January 2018, 0 comments. Categories: Personalised Marketing.

Capgemini: Voice assistants to revolutionise commerce in the next three years

User spending through the use of voice assistants could grow by as much as six times in the next three years, according to research by Capgemini.

The data from the consulting company’s Digital Transformation Institute indicates that consumers are increasingly developing a preference for interacting with companies through voice assistants. The company surveyed over 5,000 consumers in the US, UK, France and Germany, and found that 24% would rather use a voice assistant than visit the company website....

By Colm Hebblethwaite, 11 January 2018, 0 comments. Categories: Video & Audio Marketing.

The top strategies for digital marketing success in 2018

Charming today’s entitled consumers will be the key challenge for marketers next year.

To make inroads, they need to create truly tailor-made experiences and mobile-first engagement and leverage the value of owned channels.  

Mega Trend - Artificial Intelligence

2018 will see artificial intelligence (AI) advance from cutting edge technology to status quo. Built into audience engagement platforms, AI will bring new levels of relevance into automatically delivered content, help marketers to recognise...

Amazon launches transparent ad marketplace in Europe

Amazon has launched it’s Amazon Publisher Services’ (APS) Transparent Ad Marketplace in the UK, Germany, France, Italy and Spain. The service offers digital content owners and app developers a cloud-based, server-side header bidding solution.  

The service promises to offer an “unbaised marketplace” where all bidders are equal, the highest bid always wins and publishers have visibility at the auction-level.

Header bidding activity is limited to a single client-side ad call, with...

By Colm Hebblethwaite, 10 January 2018, 0 comments. Categories: Advertising Technology.

Ecommerce teams need to stop wasting time and start leveraging AI

Was 2017 the year Artificial Intelligence (AI) came of age – or simply reached its hype peak?

While the future looks exciting, is AI really making a difference to the retail experience, for customers or eCommerce teams? Most UX teams remain massively frustrated. Yes, eCommerce generates loads of data – but still very little useful insight. What is the priority? Where is the actionable insight that can be used to inform the PPC strategy or maximise the experience of mobile customers?


By Duncan Keene, 10 January 2018, 0 comments. Categories: E-Commerce.

Convergence communiqué: Designing your story based on media and message (part one)

“Once upon a time…” That is how most stories begin – and many of the stories that began with those four words are fairy tales, fantasies, or make-believe narratives. Some, however, are based on true events.

What about your story? How would you define your business story? A fairy tale? A fantasy? An autobiography? Fiction, non-fiction, sci-fi, biz-fi… or none of the above?

The correct answer to this question is determined not by how you define your story, but by how your client...

Top tips for chatbot adoption

Chatbots are playing an increasingly important role in marketing and customer engagement, with more and more businesses exploring the use of this technology. Indeed, we are witnessing explosive growth in its popularity, with 80% of companies either already using chatbots or planning to implement their use within the next two years.

It's no wonder that the chatbot market is seeing such an impressive growth in value (according to some

By Robin Collyer, 09 January 2018, 0 comments. Categories: Customer Experience.

Consumers value improvements to existing digital products over new experiences

Many brands will be looking to jump on a number of tech bandwagons in 2018, from wowing consumers with VR and AR to increasing the efficiency of their customer service through chatbots.

The thinking here is often that being a forerunner or early adopter of innovative technology can often be a benefit in itself by making a brand appear cutting edge to consumers.

A new survey, carried out by digital agency Code Computerlove, has found that getting on board with new trends is often less important to consumers...

By Colm Hebblethwaite, 08 January 2018, 0 comments. Categories: Customer Experience.

Could AI combined with context negate the need for third party data?

Marketers now have access to near unlimited sources of customer data. From mobile, offline and wearable tech to more futuristic options such as driverless cars – the potential for personalised ads, targeted with precision, is enormous.

Yet, with all this data available, we’re still seeing poorly targeted and misplaced ads.

Cue semantic contextual targeting – machine learning and natural language processing to interpret the content of individual web pages at a highly granular level, all done...

By David Gosen, 08 January 2018, 0 comments. Categories: Advertising Technology.

Consumers less likely to complete purchases on mobile

New research shows that shoppers are less likely to go through with an online purchase if they are using a phone or tablet.

The findings come from a study conducted by the University of East Angelia and published in the Journal of Business Research which looked at why cart abandonment is much higher on mobile apps then desktop-based online shopping.

According to data from research Criteo, 46% of global ecommerce traffic come from mobile devices...

By Colm Hebblethwaite, 05 January 2018, 0 comments. Categories: E-Commerce, M-Commerce.

How instant gratification is the key to successful customer engagement

What is the biggest benefit of your application? Why should a customer download it? What is the main reason for not staying at the home screen level and going deeper into the solution? Each product is focused on its main value that may attract the user’s attention, encourage clients to visit the solution and check out all parts thereof. In gamification, the biggest value the user gets is appreciation - for how good they are, for the things they have already achieved within the engagement script or for...

By Comarch, 05 January 2018, 0 comments. Categories: Customer Experience, Gamification.

Five martech lessons from 2017 you need to take into 2018

It’s the time of year when marketers commonly reflect on the past year and gear themselves up for what’s to come in the 12 months.

As we emerge blinking and bleary-eyed from the holiday season into 2018, it’s not just a case of focusing on ‘what’s new’. Part of growing and developing as a business requires an honest analysis of your successes and failures in 2017.

You take forward with you what worked and discard what didn’t.

There are in fact a number of key martech themes from...

Only 60% of UK businesses using social media

Those in the marketing world could be forgiven for thinking that every company in the UK makes use of social media in some way. Surely, in this hyper-connected age where consumers want personalised experiences, setting your company up a Facebook and Twitter page should be an early step?

Well, it turns out that significant portion of enterprises in the UK are not making use of the potential benefits that social media has to offer.

Company formation experts Turnerlittle have...

By Colm Hebblethwaite, 04 January 2018, 0 comments. Categories: Social Media Marketing.