Advanced messaging is on its way: Why brands should be excited

It’s been over 25 years since the first text message was sent, but mobile users’ love affair with messaging shows no sign of slowing down. Since the mid-2000s, WhatsApp, iMessage, Facebook Messenger, Instagram, Twitter and many others have transformed person-to-person (P2P) messaging.

The estimated numbers are staggering. Tim Cook said in 2014 that Apple handled 40 billion iMessage notifications daily. WhatsApp users sent an average of 65 billion messages per day in 2018.

By Mary Clark, 28 February 2020, 0 comments. Categories: Branding, CMO, Content Marketing, Customer Experience, Social Media Marketing.

The Language Effect book extract: Why tech gets a bad rap – and exploring the future of copywriting

In this exclusive extract from The Language Effect: Why AI-Powered Copywriting Is A Marketer’s (New) Best Friend, Parry Malm, CEO of marketing automation startup Phrasee, assesses why copywriting has been the last old-school marketing tactic to be touched by technology – and what can be done about it.

Why tech got a bad rap

By Parry Malm, 24 February 2020, 0 comments. Categories: Automation, Branding, Content Marketing, Data-driven marketing.

The great data trade-off: Why consumers will still share details – but only for a true value exchange

What do the NHS, Fortnite and US Customs and Border Protection all have in common? The answer may surprise you, but they have all had major data breaches since November 2018.

These sorts of privacy scandals never seem to leave the headlines, and people are right to be concerned about who they share their data with and why. Indeed, data ownership has been a major public concern since the Cambridge...

Consumers to brands: Be informative and funny on social to woo us – oh, and respond to our every whim

For brands to build a winning social media strategy, it needs to be a two-way street between them and the consumer. Yet the consumer holds all the cards: a new report from agency Boston Digital has observed that brands not only need long-term reliability to woo the users, but also be entertaining with it.

The study, titled ‘How Brands’ Social Media Impacts Consumers’, surveyed 554 respondents across a variety of age...

By James Bourne, 06 February 2020, 0 comments. Categories: Branding, Content Marketing, Social Media Marketing.

Trends, tribes and tolerance: The factors governing audience digital behaviour in 2020

Forward planning for brands and marketers is never an easy proposition and the task is getting more complex year after year. Technology has advanced faster in the last 50 years than all the preceding years of human history put together. This is predicted to happen again in the next 25 years.

In this environment, we need to be able to identify the right technology to invest in and that’s where macro analysis comes in. We...

By Callum Gill, 29 January 2020, 0 comments. Categories: Advertising Technology, Branding, Customer Experience.

As influencers increasingly create video content, what does this mean for brands?

If a picture is worth a thousand words, a video must equate to millions. At least, that’s what social media users are banking on. The number of videos being created and shared across social platforms has soared in recent years.

Photo sharing platform Instagram has shifted its focus to video recently, with the Instagram Stories feature - and over on YouTube, 400 hours of video are uploaded to YouTube...

2020 resolutions for influencer marketing: Taking responsibility and control

2019 was a tricky year for influencer marketing. It started with the release of Netflix’s ‘The Greatest Party That Never Happened’ which documented how Fyre Festival’s organisers used influencers to dupe consumers, and then it ended with three well-known UK influencers unknowingly promoting a diet drink laced...

MarketingTech 2019 year in review: Influencer regulations, CMO battles, and social change

2019 in digital marketing, through the reporting eye of MarketingTech, has seen something of a two-pronged approach. While the exploration of emerging technologies and their use cases, from voice search to AI to blockchain, continues, it has been tempered with a more measured and nuanced focus.

While this publication found plenty of column inches to tell the stories those making the most of their technological bets this year, from

2020 needs to see the end of short-termism and clickbait digital marketing tactics

The end of clickbait digital marketing tactics has come. The signs are everywhere, if you know where to look for them.

We’ve spent years chasing short-term performance metrics and battling competitors for the fleeting attention of the world’s huge digital audience. The result? A clickbait race to the bottom. An insatiable thirst for consumer attention has lead brands toward a frightening (and unsustainable) marketing...

How AR has gone from a buzzword to an effective communications tool

Augmented reality is not a new phenomenon, the concept has been bandied about for the past five years as ‘the next big thing in marketing’ with varying degrees of promise. What is now changing, that could be the difference between buzzword and buzzkill, is the advances in technology that are making AR more user friendly, accessible and realistic as a legitimate marketing and communications tool for brands.

2020...

By Adam Cox, 05 December 2019, 0 comments. Categories: Automation, Branding, Customer Experience, Gamification.

For luxury brands, the possibilities of programmatic cannot be ignored

For luxury brands, creating customer relationships, and the revenues they bring, is everything. A $25,000 watch or $150,000 vehicle is rarely an impulse buy, but instead a purchase achieved after many different points of engagement. 

An increasingly higher percentage of all ad budgets is being taken up by programmatic advertising, and luxury brands and their marketing efforts need to hop on board with this trend. Digital...

On Black Friday, try showcasing your values instead of slashing your prices

This Black Friday, French cosmetics startup Typology won’t make a single euro cent in profit. That’s because instead of slashing prices and scrambling for customers, the company is launching a campaign called “#BlackForGood”, donating its profits to environmental charities. “This campaign is intended to be...

By Fred De Gombert, 27 November 2019, 0 comments. Categories: Advertising, Branding, Campaigns, Content Marketing, Ethical Marketing.

Like for like? Why the traditional tool of social media affirmation needed to shift

The ‘like’ was unassuming. Few anticipated that a miniature, good-willed icon of a thumbs-up could dictate corporate and cognitive wellbeing. At its best, the like has been massively generative to individual and industry alike. It’s turned people into brands, spawning influencer culture, and has reshaped global marketing.

But the like isn’t always at its best. People have died chasing them (think selfies on railroad...

Safeguarding brand value: Why brands should take a data-first approach to audience integrity

2019 has been another important year for influencer marketing, as more and more brands wake up to the advantages of using influencer marketing to connect with their customers and drive business.

According to a recent study, the spend on influencer marketing is expected to reach $15 billion by 2022. The combination of an increasingly sophisticated consumer pool, massive upsurge in social media consumption and the rise in ad blockers that has made traditional advertising progressively difficult. Step forward...

For cybersecurity marketers, a sense of clarity is desperately needed

Security marketers are all battling to differentiate the problem they are solving and how the solution or service they provide helps to solve that problem better than anyone else. Driving home this latter point isn’t always easy given how crowded the enterprise security stack is today.

According to CSO, the...

By Claire Trimble, 15 November 2019, 0 comments. Categories: Best Practice, Branding, Campaigns, Ethical Marketing.

Gartner’s latest report reveals the top three barriers to marketing innovation

There are three major hurdles in marketing innovation: risk-aversion, limited talent, and an inability to measure impact, according to Gartner's latest ‘Brand Strategy and Innovation Survey 2019’ report.

According to the report, the field of marketing still lags behind in terms of innovation despite commanding 16% of marketing budgets and maturing as a core discipline. It points out measurement as the major issue to new innovation.

Gartner for Marketers Practice senior research...

By Marketing Tech, 13 November 2019, 0 comments. Categories: Branding, CMO, Customer Experience, Data-driven marketing.