Believable product reviews build consumer trust for businesses

Imagine you receive an email asking you to leave an online review for a concert you went to a decade ago. Besides being a test of your beer-befuddled memory, it would also ring a few alarm bells, wouldn’t it?

Or maybe you are suddenly requested to leave a review for a restaurant you have never heard of and which on further inspection turns out to be a back-street wheelie bin compound.

Sadly, these are real-life examples of the various ruses that have eroded confidence in online reviews, even though the...

By Matt West, 21 July 2017, 0 comments. Categories: Customer Experience, Search Marketing.

How AI is changing SEO

SEO is a results business. So imagine if you have access to data that tells you precisely what you need to do in order to optimise your website and improve visibility in search engines.

Well, you don’t have to imagine, the technology is already available.

Although AI SEO is still in its infant stages, in the next couple of years it will dominate how digital marketing companies develop SEO strategies.

AI is already being used in digital marketing to gather data on ad targeting, determine the relevancy of...

By Richard Oldale, 30 June 2017, 4 comments. Categories: Search Marketing.

Strong and Stable vs. The Many – UK election PPC strategies analysed

When Theresa May called for a snap general election to be held on Thursday 8th June 2017, the major UK political parties were left with little time to prepare and implement their campaign strategies.

Whilst each party presented very different manifestos to how they would govern the UK, one thing the two major political parties, Labour and The Conservatives did agree on was to invest in search marketing, competing to get their adverts positioned at the top of search engine results pages (SERP).

Different...

By Ian O'Rourke, 16 June 2017, 0 comments. Categories: Paid Search, Search Marketing, Social Media Marketing.

Consumer reviews - the powerful weapon driving customer acquisition

For consumers, trust matters.

There have been countless surveys that support the notion that online reviews are the number one most trusted source for accurate product information. Whether consumers are looking for bike or a restaurant to eat in, the opinions of other consumers are often the first port of call.  

Love them or hate them, consumer reviews are here to stay and how you manage your reviews strategy can have a significant impact on your brand reputation, customer advocacy and revenue.

In an...

By Jon Buss, 12 June 2017, 0 comments. Categories: Data-driven marketing, Search Marketing.

The challenges of marketing via voice recognition technology

Digital marketing strategy is transitioning away from a ‘type-only’ search model, fuelled by the proliferation of voice-enabled digital assistants such as Amazon’s Echo, Google Home, Apple’s Siri and Microsoft’s Cortana.  Digital marketers have been responding to the trend by focusing their efforts in areas such as optimising brand visibility in Google snippets to respond to the rise in voice-search question asking.  Brands are now being offered even...

By Huw Morris, 06 June 2017, 0 comments. Categories: Customer Experience, Data-driven marketing, Search Marketing.

Four ways user data can inspire Google-relevant redesigns

It’s not just SEO hype — search is becoming more data-driven, and metrics like goal conversions and user engagement are more important than ever.

All signs point to a shift in how we use search engines to navigate the internet. Google’s Knowledge Graph, Knowledge Vault, and Accelerated Mobile Pages projects, for example, are clearly designed to provide snippets of data to mobile users. This is...

How the digital marketing industry is closing the skills gap

The digital marketing industry has been caught up in the midst of an on-going cross-industry digital skills gap over the last few years. With thousands of extra workers required to fulfil demand it’s imperative that the industry take steps to help close this gap from within.

Last year a Government report highlighted the gulf between the number of skilled workers in Britain compared to both the required sum and the state of the rest of the...

By Michael O' Flynn, 30 May 2017, 2 comments. Categories: Best Practice, Search Marketing, Social Media Marketing.

What brands need to know about Google Lens

From what we’ve seen so far from this year’s Google I/O conference, it’s clear that Google is betting big on AI, and connecting different technologies.

As part of this, there’s been a strong focus on phones and the mobile experience, as there has been for the past few years.

One of the key features of any phone is the camera – as Snap put it in their IPO documents, the camera is the starting point for a user on mobile, just as the cursor or search box was for desktop. 

visual...

By Dan Calladine, 19 May 2017, 0 comments. Categories: Search Marketing, Video & Audio Marketing.

The SEO faux pas in McDonald’s ''that place where Coke tastes so good" campaign

When one of the world's leading companies achieves 4 million hits on YouTube, you can bet that everyone is lovin' it.

Especially the ad agency that came up with the idea of the Hollywood star Mindy Kaling, endorsing another brand, Coca-Cola, and linking it all to Google search.

So why are so many people in the SEO community spluttering on their drinks over the TV and online campaign designed to drive online search? At first glance the ads seem to show a perfect pitch and a nod to all users of modern...

By Simon Schnieders, 02 May 2017, 0 comments. Categories: Search Marketing.

Young people happy to share personal data for more intelligent search

New research from Epiphany has delved into the attitudes of different generations when it comes to sharing data and shopping online.

32% of the 18-24 year olds surveyed use social media for research with the intent to purchase, compared to 13% of 45-54 year olds.

25% of 18-24 year olds reported using video content on sites like YouTube for detailed product and service research.

“The research has uncovered some interesting behavioural themes that I expect we’ll see...

By Colm Hebblethwaite, 20 April 2017, 0 comments. Categories: Search Marketing.

Insights are not fit for purpose

Global digital advertising spend hit $178bn last year, according to IPG’s Magna. This year, internet ad spend is even expected to overtake TV ad spending.

Today, around $500bn is being spent on global advertising per year. Yet, fast-forward to a world where all media are digital media, growing fast, and it is not hard to imagine the overall pie growing to a total $1,000bn.

But what if all of this money was not spent but, rather, invested?

What is the difference? Let me explain.

Making sense of it all

Data has always been the fuel...

By Vincent Potier, 29 March 2017, 0 comments. Categories: Advertising, Advertising Technology, Search Marketing.

A guide to making the most of your own digital tools: Email, social, and more

Developing a free digital tool that offers value to your customers can be great for your business. A useful tool can make you indispensible, more visible and present your business as an industry authority. They also are great for SEO by increasing site traffic and when used for link acquisition.

Online tools appear in all sorts of industries, from tools for improving your digital marketing efforts, payroll calculators, or tools that helps you visualise the bedroom you want to decorate before you buy the...

By Adam Blackford-Mills, 17 March 2017, 0 comments. Categories: Email marketing, Search Marketing, Social Media Marketing.

Is Google taking lessons from the dating scene?

Opinion It almost goes without saying that being found online by search engines is an essential part of marketing for most brands today. An entire industry has sprung up around optimising on-site content so that sites and pages are found better, or at least, more accurately. But if the days of stuffing keywords onto webpages or in meta tags so search engines score them more highly represent the ‘iron age’ of search, then simply prioritising on-site SEO is also starting to look quite medieval.

Google...

By Claire Walker, 07 March 2017, 0 comments. Categories: Organic Search, Search Marketing, Social Media Marketing.

Why AI and automation are among the key marketing trends to watch in 2017

With mobile usage, virtual reality and voice-search on the rise, marketers must adapt to the changing landscape in which people search and consume information in order to stay ahead of the competition.

Below are five break-out trends that organizations will need to consider in 2017 in their marketing strategies. To start, let’s look at one of the biggest and most controversial trends in marketing: The emergence of chat bots.

AI chat bots will expand beyond early adopters

Throughout 2016, we saw a rise in the number of companies using...

By Marcus Taylor, 07 March 2017, 1 comment. Categories: Advertising Technology, Automation, Search Marketing.

New report assesses content marketing best practices and why “age of infographics is dying”

(c)iStock.com/trumzz

Content, content, content; it’s the mantra which every marketing team worth its salt today lives by. Yet focusing on quality over quantity should be the defining factor, according to a new study released by B2B analyst firm Clutch.

Almost 80% of the 300 survey respondents in the report agreed that increasing their company’s online visibility is the main goal of content marketing campaigns compared to the rest who prioritised lead generation. But how much is too much before you...

By James Bourne, 15 February 2017, 0 comments. Categories: Content Marketing, Search Marketing, Social Media Marketing.

How to create a business case for SEO investment

(c)iStock/Martin Prescott

SEO has always been a difficult channel to understand in terms of ROI; performance is driven through multiple tactics and trying to attribute sales to strategy is almost impossible.

It has left marketers in a position where they know they need to invest but are unsure how to quantify investment and more importantly forecast growth.

Attribution is made even more difficult due to the fact Google moved to secure search in 2013, resulting in marketers losing valuable keyword...

By Tim Grice, 04 January 2017, 4 comments. Categories: Search Marketing.

How will Google’s mobile first indexing impact your SEO campaigns?

(c)iStock/LDProd

When publishing on the web, it’s not uncommon for marketers to serve different content between their mobile and desktop pages. However, the issue here is that Google ranks websites using a desktop crawl for all of their searches regardless of the device being used.

Whilst this has no effect on those searching the web through a desktop device, it can cause a significant problem for those searching on mobiles and tablets with many users on mobile search selecting results that appear to answer what...

By Simon Schnieders, 14 December 2016, 0 comments. Categories: Search Marketing.

What Google’s upcoming mobile search update means for marketers

From January 2017, Google is set to carry out its newest update to its mobile search algorithm.

The Google Interstitials mobile penalty is the second part to Google’s ‘mobile- friendly’ update and is set to penalise pages on mobile sites that show intrusive interstitials, such as unnecessary popups, that block content and impede the user experience.

With over half of all searches coming from mobile devices, it comes as no surprise that Google prioritises mobile search and wants to make the...

By Simon Schnieders, 09 November 2016, 0 comments. Categories: Search Marketing.

What Google's mobile indexing announcement means for marketers

(c)iStock/Erik Khalitov

An announcement at the most recent PubCon by Google search analyst Gary Illyes set the cat among the digital pigeons.

The news that the search giant is shifting its approach to results accessed through mobile, has created the concern of ‘second class surfing’.

From a SEO perspective, when introduced, this will most definitely create disruption.

Initially, when Google announced they were working on a separate mobile index, many thought that we would end up with two mutually...

By Jonathan Moore, 08 November 2016, 0 comments. Categories: Mobile Marketing, Search Marketing.