Advancing the integration of digital discovery into the mainstream retail experience

As another busy summer winds down, retailers are preparing for those consumers that hit reset on certain aspects of their life by making thoughtful changes to their routines. People often think of this particular time of the year as going ‘Back to Life’ and an ideal time for starting fresh habits and making new purchasing decisions. It’s also a mindset that retailers can leverage beyond the usual back to school push.

We continue to see the gap between online and offline shopping close as...

By Amy Vener, 30 August 2018, 0 comments. Categories: Branding, Search Marketing, Social Media Marketing.

Less than half of businesses in the US claim to use SEO

Search engine optimisation (SEO) is falling out of favour with marketers, a new study by Clutch suggests, with less than half of businesses claiming to invest in the channel.  

A US-based survey of more than 500 digital marketers found that just 44% claim to invest in any kind of SEO strategy, despite 83% of respondents claiming to be satisfied that their digital marketing efforts were paying off in achieving their...

By Mark Jones, 21 August 2018, 0 comments. Categories: Content Marketing, Organic Search, Search Marketing.

Amazon’s advertising revenue could triple in less than three years

In its recent record-breaking quarterly earnings call, Amazon reported that its “other” revenue, which chiefly comprises that of ad sales, had grown by a massive 132%, accounting for a $2.2bn injection that was enough the firm’s CFO to concede that advertising was “starting to make an impact” on profits.

According to...

By Mark Jones, 15 August 2018, 0 comments. Categories: Advertising Technology, E-Commerce, Search Marketing.

The new search trends e-commerce marketers should embrace

From search engine algorithm updates, to new technology permanently altering user behaviours, the search marketing landscape is constantly evolving.

These evolutions keep us on our toes and, for savvy marketers, present an opportunity to ensure their clients always have the edge over their competitors. Recently, the biggest disruptor to the industry has almost certainly been the advent of voice and visual search – changing SEO forever.

These new search technologies are particularly pertinent in the...

By Paul Delaney, 13 August 2018, 0 comments. Categories: Content Marketing, Organic Search, Paid Search, Search Marketing.

What does voice innovation mean for search marketing?

The upsurge in the use of voice-controlled devices has rocked the way we, as people, behave. So many households now rely on gadgets like Alexa to play music, check the weather and turn out the lights. They’ve introduced a newfound level of convenience – and some would argue laziness – to consumers’ lives.

These same innovations have changed how some people buy – albeit usually simple commodities – online, and they’re even being used to settle family debates too, when...

By Andy McCaul, 01 August 2018, 0 comments. Categories: Search Marketing, Web Analytics.

Four key aspects of customer review management that marketers need to know

Every day the customer experience becomes more important to brands who aim to capture their audience’s attention. A better CX can be the competitive advantage a brand needs to push themselves above the crowd, considering the fact that 86% of customers would be willing to pay more for a better experience with a business.

Smart marketers know that honest customer reviews are

By Manish Dudharejia, 01 August 2018, 0 comments. Categories: Content Marketing, Customer Experience, Search Marketing.

Google has been hit with a record €4.34bn fine for Android antitrust violations

Google has been hit with a record fine of €4.34bn (£3.9bn) by the European Commission, accusing the company of using the Android operating system to illegally “cement its dominant position”.

According to the Commission, the ad tech giant has imposed illegal restrictions on Android device manufacturers and mobile network operators since 2011 in efforts to secure a monopoly on general internet search.

The firm’s parent Alphabet...

By Mark Jones, 18 July 2018, 0 comments. Categories: Advertising Technology, Best Practice, Organic Search, Search Marketing.

The core pillars of technical international SEO

Thinking of marketing to customers in another country, or who speak another language? Even if you’re familiar with SEO (search engine optimisation) in your domestic market, international SEO opens up some new issues you may not have considered.

This article offers an overview of the technical aspects of SEO you’ll need to handle for effective international online marketing. There’s a lot to think about and research when establishing an international web presence.

Decide whether to market to a country...

By Annie Pagano, 12 July 2018, 0 comments. Categories: Organic Search, Search Marketing.

Google rolls out rack of machine learning ad tools

Just a week after announcing a wide-scale rebrand of its ad products, Google yesterday (July 10) launched a suite of new ad tools boxed together using its machine-learning tech capabilities.

The updates were announced in a blog post by Jerry Dischler, the ad tech giant’s vice president of product management, who said the tools came as growing consumer demand for “helpful and...

By Mark Jones, 11 July 2018, 0 comments. Categories: Advertising Technology, Automation, Paid Search, Search Marketing.

Google to scuttle its AdWords and DoubleClick brands after two decades

Some two decades after launching, Google’s AdWords and DoubleClick brands are about to be sunsetted and rolled in under one of three simple banners.

The search engine says its aim is to streamline its ad products, better representing the solutions it offers and intentions for growth, as well as making it easier for brands to select the tools needed for campaigns.

Google Adwords will become Google Ads

Having launched in 2000 allowing local businesses to buy text ads within its SERPs (search engine...

By Mark Jones, 06 July 2018, 0 comments. Categories: Advertising Technology, Paid Search, Search Marketing.

Google’s delayed entry into GDPR consortium puts ad-funded sites at risk

Google has delayed its entry into a consortium of ad tech companies, hampering the group’s efforts to comply with the new European law for data privacy.

The information was reported to Reuters by sources involved in the programme.

The search giant’s decision to join in August will have left some firms that use its advertising services, particularly “unwitting owners” of ad-funded websites and apps, exposed to fines.

Hundreds of ad tech companies came together to build consent...

What does Amazon’s ‘Alexa For Hospitality’ mean for marketers?

The voice technology revolution is not just occurring within the home. Hotels, restaurants and the wider hospitality industry are rapidly adopting new tools and solutions to keep pace with the demands of modern consumers.  

The Best Western hotel chain, for instance, is expanding its partnership with Watson Ads on a series of artificial intelligence-powered interactive ad units that...

By Jon Buss, 04 July 2018, 1 comment. Categories: Advertising Technology, Organic Search, Paid Search, Search Marketing.

Why ‘the customer is always right’ is more applicable than ever in today’s data-driven business

“The customer is always right” is a popular phrase with interesting origins. While there is no conclusive evidence of when the quote first came to exist, most credit its early popularisation to Chicago retailer Marshall Field. More importantly, though, is that the phrase is an abbreviated version of the original, which stated “right or wrong, the customer is always right.”

Only three words longer, the full quote adds some needed context – that the customer can of course be wrong....

The HTTPS deadline and what it means for your website

2018, the year of deadlines. Or, more specifically, the year of internet security deadlines. It turns out that the EU isn’t the only entity setting deadlines for us to up our online security game. Now, Google is throwing its weight around too. 

Google has slowly been encouraging stronger security practices over the past few years. Earlier this year, Google announced a deadline for websites to upgrade from HTTP to HTTPS. That deadline is almost upon us: July 2018.

But what’s the difference...

By Howard Williams, 26 June 2018, 1 comment. Categories: Publishing, Search Marketing.

Bing ups its search marketing game with LiveRamp integration

We’ve already given you five reasons why Bing shouldn’t be ignored for search marketing, and its latest integration with LiveRamp provides a sixth.

The underappreciated Microsoft search engine, which actually owns close to a fifth of the global search market, has introduced the data onboarder’s identity resolution provider IdentityLink. And while that may not mean much, in simple terms it...

By Mark Jones, 15 June 2018, 0 comments. Categories: Data-driven marketing, Paid Search, Search Marketing.

Google announces Shopping tweaks to drive ‘brick and mortar’ sales for retailers

Google has announced a string of new updates to its Google Shopping platform, aimed at attracting online customers to retailer’s offline ‘brick and mortar’ stalls.

Announced at Search Marketing Expo Advanced (SMX Advanced) yesterday (June 12), the search giant claims despite the massive growth of e-commerce driven by the likes of Amazon, when customers want an item right away, 80% will head to the high...

By Mark Jones, 14 June 2018, 0 comments. Categories: Commerce, E-Commerce, Paid Search, Search Marketing.

Using questions to inform your content strategy: A guide

It can be really hard to think of content topics to inform a content strategy, especially when you’ve been working at it for a long time. But wouldn’t it be awesome if we could get these ideas directly from our audience without having to pay for expensive surveys or focus groups? Well, actually you can.

Your audience and customers are constantly asking questions online that relate to your key topics, product or service, and these questions will form a perfect content strategy for you as you know...

By Laura Crimmons, 31 May 2018, 1 comment. Categories: Content Marketing, Search Marketing.

The ultimate checklist for a successful website's launch: Marketer's edition

It’s the 11th hour and the launch of the new website is imminent. Prospects and customers are primed and colleagues and senior management are stood in the wings, waiting in anticipation for this all-singing, all-dancing new website – god forbid that once it goes live something catastrophic happens. Every T should be crossed and each lowercase I dotted.

Marketers put complete faith in web designers and developers, but it’s worth knowing things to look out for – sometimes the small...

By Maddie Agnew, 09 May 2018, 1 comment. Categories: Branding, Search Marketing, Web Analytics.

Four ways to maximise Amazon's social marketing power

Whilst Google is known for dominating search marketing, Amazon has started giving the search giant a run for its ad revenue – something that astute marketers will have seen coming for some time now.

According to WPP, 55% of product searches in the US now emanate from Amazon, and advertising has been a key contributor to their strong growth - 60% year on year.

This should come as little surprise; after all,  the e-retail giant has not only completely transformed the way we do business, both in...

Marketing to machines: how to survive the search revolution

If you’re old enough to have used encyclopedias and microfiche, you likely remember how online search engines like Lycos and Yahoo revolutionized the way we find information. And the way we do marketing.

Before the advent of online search, marketing was heavily reliant on TV, radio and print ads combined with a bit of luck. But online search changed all that. Suddenly brands could reach the right audience for a fraction of the cost. And as search engines and paid search evolved, marketing has gotten...

By Axel Steinman, 14 March 2018, 0 comments. Categories: Search Marketing.