How Leicester City Council improved its online experience with website monitoring

A puddle in a street in Leicester.

Leicester City Council is a unitary authority responsible for local government in the city of Leicester, England. It consists of 54 councillors, representing 22 wards in the city, overseen by a directly elected mayor. It is currently controlled by the Labour Party and has been led by Mayor Sir Peter Soulsby since his election on May 6, 2011.

As a unitary authority, the council is responsible for running nearly all local services in Leicester with the exception of the...

How Deuren’s new website boosted organic traffic by 30%

With more than 25 years' experience in the door manufacturing industry, Deuren provides bespoke luxury doors to architects, self-builders, and property developers. With handmade, pre-hung door sets made to the exact configuration of a client’s project, the Yorkshire-based organisation is a trusted partner for those seeking beautifully crafted, bespoke internal, front, and garage doors.

The problem:

As with many manufacturers, Deuren previously relied on industry events...

Black Friday: 70% of retail marketers are concerned about technical issues

Someone using a smartphone next to a Black Friday sale poster.

As many as 70% of retail marketers are worried that their technology will hinder their success this sales season, despite the majority of them having invested in better digital shopping solutions following Covid-19.

This is according to the latest findings from digital experience analytics company, Contentsquare. The company’s latest Sale Season Report surveyed 300 retail marketers across the UK, US and France about their plans, concerns and the lasting impact of the upcoming...

TVSquared launches cross-platform analytics solution in UK and Germany

TV Streaming

TV analytics firm TVSquared has launched its cross-platform measurement and attribution platform for all forms of TV, ADvantage XP, in the UK and Germany.

The scalable solution brings continuous and impression-based measurement of ad exposure and outcomes to TV campaigns across linear, streaming, and addressable TV.

By using smart TV viewership data and direct publisher integrations, TVSquared has a vast coverage of global converged TV, now including millions of British...

65% of UK CEOs think marketers focus on analytics too much

Facebook likes.

CEOs are beginning to question the analytics used by marketers to target campaigns, and instead want what they feel is a clearer link to business goals.

Research from behavioral targeting platform Bango, in which more than 200 CEOs were quizzed, found that 55% consider digital marketing metrics “meaningless” if they aren’t directly associated with sales. Nearly two thirds (62%) of CEOs also feel that too much marketing budget is wasted on activities that don’t deliver...

How microsites are the surprising weapon for in-store customer engagement

Point-of-purchase displays were once all the rage in marketing. The same can be said for print, radio, catalogue, and TV, but those too have all cooled in their ability to drive awareness and sales — at least when compared to digital. Social media, websites, influencer marketing, and the like are where you’ll find the sizzle today, resonating even more than the good old in-store channel with consumers.

But microsites — something the average consumer is probably already...

Three major mistakes marketers can make with cloud-based systems

An increasing number of companies have taken their operations remote in recent times. In fact, remote work is now being considered a prominent part of the new normal. Businesses are considering keeping employees remote indefinitely, resulting in the increasing popularity of cloud-based tools.

For many marketers, extended periods of remote work may mean that they need to consider total digital transformation and adoption of cloud-based tools. This is especially important as team...

Five account-based marketing trends to follow in 2021

It is a trend that’s perfectly in step with the times. Account-based marketing (ABM) is becoming one of the dominant forms of marketing today, and with good reason; in an age where marketing is ever-present, mass marketing efforts are a lot less effective than individual marketing targeted at specific potential customers. From individually tailored marketing efforts, messages can be more targeted and avoid some of the stigma from marketing saturation today.

While ABM is a trend...

How marketers can ensure they’re not caught by another Australia-style Google crisis

Over the past month, Australia has caused widespread disruption across the digital advertising industry. Following the government’s decision to introduce a new law to solve a long-established row over whether tech giants should pay for news that appears in search or is shared on their platforms, Google threatened to pull out of the country altogether.

Since the threat, Google has cooled down and inked deals with News Corp and Nine Entertainment - the two biggest companies to...

The ‘cyber five’: Prepping search strategies for peak retail

Black Friday and Cyber Monday, previously competitor sale days, now look set to emerge as one event - a giant ecommerce extravaganza - thanks to increased ecommerce uptake among consumers. The five days from the American Thanksgiving holiday on Thursday 26th November through to the following Cyber Monday are now dubbed the ‘Cyber Five’. This year, it will bring a host of new elements for search marketers to consider. 

Gleaning as much insight as possible into your...