Hootsuite notes continued social rise amid fake news fears as Facebook stays on top

The yearly Hootsuite digital report has hit the stands again – and has found social media use continues to climb amid the issues of fake news and privacy fears.

The report, which clocks in at 200 pages for the global edition, shows an uptick across the board in terms of social and digital growth. Active social media users went up 9% year on year to almost 3.5 billion globally, while mobile social media users went up 10% to 3.25...

By James Bourne, 31 January 2019, 0 comments. Categories: Data-driven marketing, Social Media Marketing.

Why internal communications needs to be at the centre of digital transformation

If you sometimes wonder what your communications team actually does, apart from sharing corporate news, earnings announcements and dealing with the odd crisis you may want to think again. Often viewed as the dark horse of the business, internal communications and these wizards with words have the ability to transform your organisation and employee engagement for the better.

It’s no surprise...

By Cyrus Gilbert-Rolfe, 21 January 2019, 1 comment. Categories: Best Practice, Data-driven marketing, Social Media Marketing.

Three ways marketing will change in 2019: Positivity, authenticity and inspiration

Good marketing doesn’t happen in a vacuum. The best strategies come from paying close attention to what people care about, and how their needs change over time. In today’s consumer-led marketplace, it’s not enough to be the loudest, or the brand that spends the most. You need to show you’re listening the hardest, too.

Think positive

These are trying times, and everyone’s looking for ways to feel more positive. We’re prioritising time with the people we love, and products we...

By Jon Kaplan, 16 January 2019, 1 comment. Categories: Branding, Campaigns, Social Media Marketing.

Russia aided Trump’s campaign using every major social network

Donald Trump’s 2016 US presidential campaign received aid from Russia using every major social media network, a report has found.

A draft copy received by The Washington Post found the report studied millions of social media posts on Facebook, Twitter, YouTube, and others. The full report is due to be released this week.

Russia primarily targeted conservative and right-wing voters with messages around gun control and immigration to incentivise votes. In contrast, posts targeted at predominantly African...

By Ryan Daws, 17 December 2018, 0 comments. Categories: Social Media Marketing.

Make solving data fragmentation key for 2019 to deliver a greater customer experience

What do marketers need to do in 2019 to deliver a better customer experience? According to a new industry report, it’s all about ensuring the possibility of conversion at any point in the customer journey.

The study from advertising platform provider Criteo, which polled more than 900 direct response marketers, found – to the surprise of not many – a plethora of applications and accounts marketers have to...

Can social insights truly improve the accuracy of media planning and buying?

You may have encountered the term ‘social listening’ a number of times in your career to date. The practice of monitoring online conversations about brands, products or industries has generally been met with ambiguity – to the point where Dr Jillian Ney has called for the creation of a global steering group for social data handling....

By Anna Kennedy, 13 December 2018, 0 comments. Categories: Data-driven marketing, Social Media Marketing.

Three key ways predictive analytics can improve social performance

AI is gaining significant readership. Businesses of all sizes, all over the world, are becoming conscious of the rise in AI in the marketing field. Why is this happening? Put simply, every single business needs the same thing: getting clients. Reach an audience, the right one, and sell. No tricks on that.

All executives know that to be profitable companies need to sell – but over the last few years they are facing a...

By Ester Liquori, 27 November 2018, 1 comment. Categories: Automation, Customer Experience, Social Media Marketing, Web Analytics.