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Loyalty & Retention

Uncover tactics for increasing customer loyalty and lifetime value through personalised, relevant marketing efforts.

CHAGEE expands mobile app with calorie calculator and wellness rewards

Loyalty & Retention

12th October 2026

CHAGEE expands mobile app with calorie calculator and wellness rewards

Gen Z shopping habits reveal a growing trust gap

Loyalty & Retention

23rd September 2026

Gen Z shopping habits reveal a growing trust gap

AI agents are changing commerce - Now measurement must catch up

Loyalty & Retention

9th September 2026

AI agents are changing commerce – now measurement must catch up

The next AI shopping battleground isn't online, it's instore

Loyalty & Retention

4th September 2026

The next AI shopping battleground isn’t online, it’s instore

McDonald’s is a Top 10 global brand & its app may explain why

Loyalty & Retention

18th August 2026

McDonald’s is a Top 10 global brand & its app may explain why

How retailers are balancing AI shopping with customer data control

Loyalty & Retention

10th August 2026

How retailers are balancing AI shopping with customer data control

AI try-on linked to higher ecommerce conversion

Loyalty & Retention

3rd July 2026

AI try-on linked to higher ecommerce conversion

Gap uses AI to modernise marketing across retail brands

Loyalty & Retention

25th June 2026

Gap uses AI to modernise marketing across retail brands

McDonald’s uses collectables to bring customers back more often

Loyalty & Retention

31st March 2026

McDonald’s collectables bring customers back

Loyalty & Retention

30th January 2026

AI at forefront of retail landscape changes in 2026

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