Salesforce wants to break down the barriers between marketing, sales and customer service
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Customer relationship management (CRM) company Salesforce has taken the wraps off its latest edition of Social Studio.
While being primarily targeted at the burgeoning content marketing industry adding features that mean you might never need to use Twitter or Facebook’s interface again, Salesforce’s updated utility excels at enabling departments to collaborate on social engagement.
With Social Studio, marketers can use the software’s new social listening engine to...