Inbound marketing is your route to knowing customers

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Knowing your customers inside out in today’s marketing world is not only more of a possibility than ever before but more vital too. New research shows that marketers in the UK lead their way in this but shows that businesses still are not doing enough to embrace the inbound marketing opportunities that are available to them.

The survey, undertaken by Oracle Marketing Cloud and Forrester Research and released today, finds that of 523 marketing decision makers across a range of...

By Liz Morrell, 28 November 2014, 0 comments. Categories: Advertising, Campaigns, Commerce, Customer Experience, E-Commerce, Personalised Marketing.

EdgeRank costing publishers millions in lost revenue

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Facebook Edgerank, the social network’s ranking algorithm that displays content based on relevancy, is doing more harm than good to online publishers.

After sampling 30 digital publishers, media intelligence company AdClarity determined that these publishers are the victim of a $350 million shortfall in advertising revenue thanks to Facebook’s algorithms.

The figure stems from AdClarity coupling its own publisher data, that revealed their collective revenue was a...

Expedia taps into Routehappy API for emotional travel data

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Routehappy’s Score & Happiness Factors API has been adopted by travel comparison website Expedia, the two companies have announced.

The agreement lets Expedia add new search functionality into its site that can filter results around seat layout, seat type, equipment type, entertainment, power, wifi and other happiness factors down to the specific airline, sub fleet, and cabin level.

It all stems from Routehappy’s Flightmatch algorithm that matches airline product...

By Simon Holland, 11 November 2014, 0 comments. Categories: Campaigns, Data-driven marketing, Publishing, Social Media Marketing.

Ad fraud targeted by AppNexus-led certification

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Online advertising technology company AppNexus has partnered with a host of industry big hitters to create a new classification standard that the group of businesses hope will eradicate fraud.

DoubleVerify, Integral Ad Science, Microsoft, PubMatic and Xaxis have all joined forces with AppNexus to create a standard that will identify safe and trusted inventory on the internet.

Fraudulent ad impressions mostly stems from bot traffic where computers hijacked by viruses mimic human...

By Simon Holland, 10 November 2014, 0 comments. Categories: Advertising, Campaigns, Programmatic.

How keeping it simple can ensure your brand is premium

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When it comes to branding it’s easy to overcomplicate things. But the Global Brand Simplicity Index 2014 shows that can cost brands dearly.

The report by Siegel + Gale, which has been published for the past five years, shows how keeping it simple can pay dividends. This year’s results once again has brands such as McDonald’s, Ikea, Google and Amazon ranking within the top 10 for their no nonsense approach to branding.  Discount grocery chain Aldi comes first...

By Liz Morrell, 07 November 2014, 0 comments. Categories: Advertising, Campaigns.

How John Lewis’ latest Christmas ad continues the conversation in-store

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John Lewis has long set the bar for Christmas television advertising. This year it has gone one step further, bringing the advertising in-store with technology designed to extend the experience beyond the TV screen; but at what cost? Pester power could end up costing parents – and the retailer – dearly.

The £1 million television advertisement, which airs for the first time on TV tomorrow night after being unveiled on social media today, is part of a £7...

By Liz Morrell, 06 November 2014, 1 comment. Categories: Advertising, Campaigns.

Why the most engaging digital experiences are simple

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By Patrick Furse, Head of Brand Experience at Bray Leino

There’s a huge opportunity for brands, as technology and digital innovation brings them closer to their audience, to drive more meaningful and powerful connections through the power of simplicity.

Earlier this year I gave a presentation to the Institute of Promotional Marketing’s Digital Disruption conference.

Unlike the other speakers, I didn’t have a new piece of...

By Bray Leino, 05 November 2014, 0 comments. Categories: Campaigns.

Scott Roth, Return Path CMO: What I learned from my mentor at ExactTarget

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Earlier this week, email marketing intelligence provider Return Path announced the appointment of Scott Roth as its new chief marketing officer. As reported, it was a particularly interesting move: Roth had been at ExactTarget, which was hoovered up by Salesforce, and was also partnered with Return Path for several years.

Roth’s new job spec includes everything from brand...

By James Bourne, 31 October 2014, 0 comments. Categories: Campaigns, Marketing Cloud.

Return Path appoints ex-ExactTarget man Scott Roth as CMO

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Email intelligence provider Return Path has hired Scott Roth, formerly of Salesforce and ExactTarget, as its new chief marketing officer.

Roth was most recently vice president of global marketing for Salesforce Marketing Cloud, and was responsible for seeing through a successful IPO with ExactTarget, which was then acquired by Salesforce. Return Path and ExactTarget have been partnering for almost four years, with Roth helping to set it up.

Roth’s remit for the 400 employee-strong firm...

By James Bourne, 30 October 2014, 0 comments. Categories: Branding, Campaigns.

On the mobile web, brands can’t rest on their laurels for loyalty

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If a customer’s at a bricks and mortar store and the service is a little slow or the card machine doesn’t work, most of the time they’ll probably accept it. They’ve already made the effort to go all the way to the store, and a few more seconds waiting around isn’t likely to hurt.

If they’re on a mobile device, however, and the m-commerce app times out or the site is a little slow, then patience is a virtue which most customers don’t have....

By James Bourne, 28 October 2014, 0 comments. Categories: Campaigns.