Why more needs to be done to address fake online reviews
President Obama has signed into effect a new law that stops US brands from punishing its customers for leaving bad reviews. The Consumer Review Fairness Act of 2016 makes the practice whereby businesses hide non-disparagement clauses in their terms and conditions illegal.
The aim of the bill is to stop companies from imposing penalties on consumers who would leave negative comments on websites.
The bill comes at a pertinent time when...