What do marketers need to do in 2019 to deliver a better customer experience? According to a new industry report, it’s all about ensuring the possibility of conversion at any point in the customer journey.
Global eCommerce sales are predicted to almost double between 2017 and 2021. Yet so many organisations still fail to provide a positive experience.
While Jon Buchan's successful marketing templates may have come about through an element of desperation, his 'charm offensive' school is gaining serious traction - and he is laser-focused on teaching his methods to a new audience.
HR departments are starting to embrace AI into their hiring processes and are seeing all kinds of positive outcomes.