A step by step guide to creating the perfect lead nurture campaign

In essence, a nurture campaign is a series of emails meant to familiarize new contacts with a brand, or to provide helpful information. It is easy to do – but requires thought and planning to perfect.

This whitepaper download from iContact takes a step by step look at creating an ideal nurture campaign and how to improve your email marketing game.

By iContact, 25 May 2016, 0 comments Categories: Campaigns, Customer Experience

What you need to look for in mobile marketing automation

The cost in building a mobile app, and the cost in building up an installed user base, is not insignificant. But what happens after that? All too often, the answer is that those users stop using the app.

It's ultimately why so many mobile businesses fail: a lot of investment, and no return. Mobile marketing automation is a response to that challlenge - a set of techniques and tactics that engage mobile users, deliver value and content to them, and optimise their experience through personalisation in order to keep them engaged, retained and, best of all, profitable.

This whitepaper from Swrve examines those techniques and sets out a path to make sure you can do mobile marketing automation with confidence.

By Swrve, 23 September 2015, 0 comments Categories: Mobile Marketing, Personalised Marketing

The top 7 B2B marketing trends to prioritise

B2B marketing is undergoing seismic transformation. With a focus on attracting and engaging a better target audience, tactics, tools and strategies are evolving that underscore the need for better data, better customer experience, and better marketing attribution. The line between B2B and B2C has blurred; campaigns must be humanised to target people, not organisations. Several trends have emerged that centre around these three core needs - and this free download from Jebbit sheds light on the key B2B marketing trends you need to prioritise.

By Jebbit, 22 July 2015, 0 comments Categories: Mobile Marketing

A step by step guide to get your eCommerce-ready site up and running

With a 16% increase in sales expected in 2015 compared to 2014, the UK is at the centre of an online boom. Customer behaviour is driving this change as using online channels has become a natural part of the consumer buying experience.

So what do you need to do to make sure your business doesn’t miss out on the online revolution? It’s not as complicated as you think, as this free download from Worldpay assesses.

By Worldpay, 20 July 2015, 0 comments Categories: E-Commerce

Calculating ROI on mobile marketing spend

If you're a consumer-facing business of any size, you've probably got a mobile app. You may examine how well it functions, and how many new or existing customers download it every day - but if that's as far as your interest goes, your mobile app strategy - or rather, your lack of one - is almost certainly killing your business.

This short document takes a look at those numbers and suggests some ways to quantify and change them for actionable return on investment.

By Swrve, 01 July 2015, 0 comments Categories: Mobile Marketing

The small business payment security survival guide

For small businesses, getting online is a great way to increase revenue. It can open up your business to new markets, drive profits and diversify your customer base.

But there’s no escaping the fact that small e-retailers are most at risk of suffering a data breach – and that breaches are increasing.

Fail to secure your systems and it could be a costly mistake. This free download from Worldpay gives business owners and employees vital steps in keeping their systems safe.

By Worldpay, 20 May 2015, 0 comments Categories: Commerce, E-Commerce, M-Commerce, S-Commerce

Listen, Publish, Analyze: The Intelligent Guide to Social Media Management Platforms

INSIDE THIS REPORT:

  • The new intelligent social media workflow to create better content
  • The new social media platform landscape - and how to leverage it
  • How you can use Listening, Publishing & Analysis platforms together to uncover greater intelligence

WHO IS THIS REPORT FOR:

  • Marketing VPs & CMOs
  • Brand Managers
  • Agency VPs
  • Senior Marketers

Download this eBook to master the new intelligent social workflow and start leveraging the benefits today. Social media has evolved, your social team needs to use the right strategy and tools to evolve with it.

By unmetric, 17 March 2015, 0 comments Categories: Social Media Marketing

Get your Incite Summit: East 2014 e-Book - the most noteworthy insights from the event. Directly to your inbox

Drop your details to the right and we’ll send you our Incite Summit: East 2014 e-Book. 

Included are contributions from big-brand CMOs, SVPs, and VPs  on how to: 

  • Use data to create simple, smart, and connected customer experiences
  • Encourage interdepartmental collaboration and internal brand evangelism 
  • Tell stories with your content to connect with consumers
  • Talk to your customer where and when they’re listening 

Use the e-Book as a reference as you tackle your biggest challenges and priorities for the coming year. 

Get your copy now >>

By Incite Marketing and Communications, 06 February 2015, 0 comments Categories: Best Practice, Big Data, Customer Experience, Personalised Marketing

Kurt Marko; Creating the Omnichannel Customer Experience

The nexus of mobile, social, cloud and big data is radically reshaping customer experience. This article by Kurt Marko, editor-at-large for Information Week and Network Computing, explores how Big Data, Predictive Analytics and Real-time Decisioning improve customer experience for multi-platform, mobile and social consumers.

Read this article and learn:

  • The trends and opportunities for omnichannel CX
  • Implications for business executives
  • How real-time predictive analytics transforms the multi-platform, mobile, social customer experience

By [24]7 Customer, Inc, 10 November 2014, 0 comments Categories: Attribution

Opus Research Report; Using Big Data to Improve Multichannel Customer Care

This report explains how companies that apply Big Data and Predictive Analytics can:

  • Orchestrate better business outcomes
  • Support omnichannel conversations
  • Better assess risks and detect new business opportunities

The Opus report grades the predictive analytics offerings of nine leading vendors based upon their ability to apply predictive analytic models of ongoing conversations across multiple channels, the ability to adapt using machine learning, and having well-engineered action-oriented outcomes.

By [24]7 Customer, Inc, 10 November 2014, 0 comments Categories: Data-driven marketing

Turning insight into action: The journey to social media intelligence

Social media generates an enormous amount of data, relentlessly and in real time. Behind these staggering numbers is an ongoing and very public conversation about your enterprise and its competitors. The key challenge for enterprises is not just to capture social media data, but to transform it into actionable insights. This whitepaper will define the three stages of the enterprise journey to social media intelligence.

By Hootsuite, 11 June 2014, 0 comments Categories: Social Media Marketing