On the mobile web, brands can’t rest on their laurels for loyalty

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If a customer’s at a bricks and mortar store and the service is a little slow or the card machine doesn’t work, most of the time they’ll probably accept it. They’ve already made the effort to go all the way to the store, and a few more seconds waiting around isn’t likely to hurt.

If they’re on a mobile device, however, and the m-commerce app times out or the site is a little slow, then patience is a virtue which most customers don’t have....

By James Bourne, 28 October 2014, 0 comments. Categories: Brands, Mobile, Research.

Are luxury brands more alluring to banner ad clickers?

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Are luxury brands more alluring for banner ads? According to ad platform provider Sizmek, they are: luxury brands get much better click through rates (CTR) for rich media and polite banners when compared to benchmark figures.

The study, entitled Luxury Benchmarks 2014, found that for rich media luxury brands had a CTR of 0.36%, compared to 0.22% benchmark, while for polite banners – banners which replace the main image with a featherweight replica during page loading to avoid...

By James Bourne, 20 October 2014, 0 comments. Categories: Brands, Research.

Shell and Nestle top charts of best “online estate” for global brands

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The largest global firms are rushing to social media, but are hampered by “poor management and disjointed strategies”, according to a study.

The Financial Times Bowen Craggs Index of corporate online effectiveness, which published its eighth edition today, found that Shell, Eni and Nestle run the top three “web estates”. Unilever, Siemens, BP and SAP all made the top 10.

What do...

By James Bourne, 15 October 2014, 0 comments. Categories: Brands, Research.

New study aims to challenge “outdated” method of ranking brands in social

A new study released by Intent HQ aims to turn the tables on evaluating how brand strength is calculated through social – yet still comes up with predominantly the usual suspects in the highest echelons.

Google topped the charts as the most social brand with a perfect score of 100, followed by Twitter (86.41), and then a big gap to Instagram (53.74) and Apple (52.38) in third and fourth. Yet there were some left field suggestions which made the top 20; NASA (#5), TED (#11), Whole Foods (#13), Etsy (#19)...

By James Bourne, 23 July 2014, 0 comments. Categories: Branding, Brands, Research.

Marketing budgets at record jump, according to IPA Bellwether Report

The latest edition of the IPA Bellwether Report, the quarterly document of marketing budgets published by Markit Economics on behalf of the IPA, has revealed that marketing budgets have seen their biggest increase in 14 years.

The report is certainly one of the more positive to hit the stands, according to the IPA – and the figures certainly show why.

A net balance of 20.4% of companies registered an increase in budgets during Q114, ahead of Q413’s number of 11%. This number smashes the survey...

By James Bourne, 17 April 2014, 0 comments. Categories: Advertising, Industry, Research, SME Tips.

Mobile devices will make up half of paid search clicks by 2015

The latest research report, this time from Marin Software, has uncovered a fascinating statistic: mobile devices will account for half of all paid search clicks by December 2015 if the current growth rate is maintained.

It’s certainly a prevalent trend. The research, which asked the opinions of brands and advertisers managing over $6bn in annual online spend, also found that the rate of cost per click (CPC) was faster on mobile than on desktop – with tablet CPC moving ahead of desktop CPC in some...

By James Bourne, 19 March 2014, 0 comments. Categories: Advertising, Mobile, Research.

Apple most desired mobile brand in emerging markets, research finds

The latest research, this time from mobile marketing provider Upstream, has revealed that Apple is the most liked brand in the developing world, even though Android phones are more accessible to use.

The research, compiled in the report ‘The Next Mobile Frontier’, polled over 4500 consumers in Brazil, China, India, Nigeria and Vietnam – three BRIC countries and one MINT country – and found that 32% of respondents wanted iDevices most, followed by Samsung (29%) and Nokia...

By James Bourne, 28 February 2014, 0 comments. Categories: Apple, Brands, Research.

Candy Crush Saga most popular app in 2013, according to App Annie

The latest app trends report from analytics provider App Annie has revealed good news for the UK industry; Candy Crush Saga was the most popular app by number of downloads in 2013.

The app, from developer house King, beat off competition from other perennial gaming app powerhouses, including Subway Surfers (2nd), Temple Run 2 (3rd), and Angry Birds (6th).

Yet when it came to revenue, Candy Crush Saga finished second behind GungHo Online’s Puzzle & Dragons. The best money-making app outside of gaming...

By James Bourne, 30 January 2014, 0 comments. Categories: Apps, Branding, Brands, Research.

Two in three people “too embarrassed” to wear Google Glass

Two thirds of UK people surveyed claim they would not be comfortable wearing Google Glass products, according to a survey from LoveMyVouchers.co.uk.

The survey, which asked 1132 of LoveMyVouchers’ subscribers, had pretty negative viewpoints for Glass all round.

68% of respondents said they wouldn’t be comfortable wearing Google Glass products in public, whilst 64% said they wouldn’t be comfortable talking to someone wearing a Google Glass product.

Part of this might be down to seven in 10...

By James Bourne, 07 January 2014, 0 comments. Categories: AR, Brands, Reputation, Research.

What are the key trends for video advertising in 2014?

MarketingTech has examined the benefits, challenges and opportunities within video advertising and marketing in 2013 – but what does the future hold?

Christmas, of course, brings out all the big names in video marketing, with John Lewis’ ‘The Bear and The Hare’ Christmas ad ranking second in the UK’s best adverts of the year according to YouTube – even though it only launched in November.

As Hurricane Media

By James Bourne, 19 December 2013, 0 comments. Categories: Advertising, Research, Video.